At Centrumlink, we are committed to providing high-quality services and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a fair and transparent refund and return policy. Please read the following terms carefully.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- Requests must be made within 7 days of purchase.
- The service or product must not have been used or activated.
- Proof of purchase is required for all refund requests.
2. Non-Refundable Items
The following items are not eligible for refunds:
- Services that have already been used or activated.
- Subscription-based services beyond the trial period.
- Any promotional, discounted, or special offer purchases.
3. Refund Process
To request a refund, follow these steps:
- Contact Support – Email us at support@centrumlink.com with your order details.
- Review & Approval – Our team will review your request and confirm eligibility.
- Processing Time – Approved refunds will be processed within 5-7 business days to the original payment method.
4. Returns & Exchanges
- If a product is defective or incorrect, please contact us within 7 days for an exchange.
- Items must be in original condition with packaging intact.
- Shipping costs for returns are the responsibility of the customer unless the item is defective.
5. Cancellation Policy
- Subscription cancellations must be requested before the renewal date to avoid future charges.
- No refunds will be provided for partial subscription periods.
6. Contact Us
For any refund or return inquiries, reach out to our support team:
📧 Email: support@centrumlink.com
📍 Address: [Your Business Address]
📞 Phone: [Your Contact Number]